Privacy Policy

Information we receive

Information may be provided directly when someone contacts River City, completes a website form, or otherwise communicates with the practice through the website.

Contact information such as a name, phone number, or email address

The reason for contacting River City or the service a person is asking about

Technical information generated when the website is visited, such as an IP address, browser type, device information, pages requested, and date or time of access

How information is used

Website information may be used to respond to questions, support website operations, protect the site from abuse or security threats, understand how the site is functioning, and improve the information available to patients and visitors.

River City should not use information collected through the website for unrelated marketing purposes without an appropriate basis or permission.

Website technology, logs, and cookies

Like most websites, River City's site may rely on server logs, security tools, cookies, or similar technologies that help pages load correctly, protect the site, remember necessary settings, or measure site performance.

If optional analytics, advertising, embedded media, or additional tracking technologies are enabled before launch, this policy should be updated to describe them accurately.

Service providers

River City may use outside companies to provide website hosting, security, email delivery, forms, analytics, or other technical services. Those providers may process limited information as necessary to provide their services.

The final published version of this policy should reflect the services actually in use on the website.

Medical and health information

General website communication is not the right place to send detailed or sensitive medical information unless River City has specifically provided a secure method for doing so.

This website privacy policy is separate from any Notice of Privacy Practices or other healthcare privacy notice that may apply to protected health information handled by River City in the course of providing medical care.

Security

River City should use reasonable administrative and technical safeguards for its website and the information handled through it. No website, email system, or internet transmission can be guaranteed to be completely secure.

Your choices

Visitors may choose not to submit information through the website and may contact River City through another available method. Browser settings may also allow visitors to manage certain cookies or site data.

Children's information

River City provides Family Practice for patients of all ages, but the public website is not intended to collect personal information directly from children without appropriate involvement from a parent, guardian, or other authorized adult.

Changes to this policy

River City may revise this policy as the website, technology, or clinic operations change. The current version should display an updated effective date when material changes are made.